Return Policy
You may return most new items within 3 days of delivery for a refund if you are not satisfied with the quality of the fabric or it is an error on our part. At this time we do not offer returns on shipping cost.
You should expect to receive your refund within 1 week of us receiving your package.
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. OR if no return functionality is available please contact jaqsfabrics@gmail.com prior to returning your package for authorization. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Payment Methods
Shipping
Due to active changes to international shipping, we are currently only shipping within the U.S. and Canada. For other countries please visit our Etsy Store (https://www.etsy.com/shop/JAQSFabrics) where we have more availabilities for International Shipping.
Any overcharge exceeding $1 will be credited to your JAQS Fabrics account or refunded within 2 business days. We usually ship within 48 hours of received payment - delays may occur during our busy holiday times. We ship USPS. Exact yardage and weight depends on fabric type.
FREE SHIPPING on all U.S. orders over $85.
United States Shipping Rates:
*****FREE SHIPPING for order over $85 within the U.S.*****
Approx Yardage | Weight Range | Shipping Method | Cost * |
Delivery Estimate |
0.25 - 2.25 | 1 oz - 12.9 oz | USPS First Class | $3 - $7.80 | 2 - 5 business days |
2.5 - 9 * | 13 - 63 oz | USPS Priority Envelope | $8+ | 2 - 3 business days |
9 + * | 63+ | USPS Priority Box | $10+ | 2 - 3 business days |
Weight listed is approximate for most cotton prints. Heavier weighted fabrics such as Oxford and Canvas will differ. Buyer is responsible for charges or local tax upon receiving package.
INTERNATIONAL ORDERS OUTSIDE THE U.S.A: Local Taxes (including VAT) and fees are paid for by customers upon arrival of order. JAQS is not responsible for any local taxes and fees.